Terms of service

OVERVIEW

Welcome to VELOCEZZA! The terms "we", "us" and "our" refer to VELOCEZZA. VELOCEZZA operates this store and website, including all related information, content, features, tools, products and services provided to you, the customer, as part of your shopping experience (the "Services"). VELOCEZZA is powered by Shopify, which allows us to provide the Services to you.

The terms and conditions below, together with any policies referenced within them (these "Terms of Service" or "Terms"), explain your rights and responsibilities when using our Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and include sections covering warranty disclaimers, limitations of liability, and other important terms.

By visiting, browsing, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not access or use our Services. Adapted from your provided example.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including browsing our online store or purchasing products from us, you may be required to provide certain information, such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide to VELOCEZZA is accurate, current, complete, and that you have the right to provide such information.

You are responsible for keeping your account login details secure and for all activity that occurs under your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We make every reasonable effort to display and describe our products accurately in our online store. However, product colours, details, or appearance may vary depending on your device, screen settings, lighting, and configuration.

We do not guarantee that the appearance, quality, colour, sizing, or features of any product purchased by you will exactly match the way it appears on your screen or meet every expectation.

All product descriptions, prices, and availability are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order through our store, you are making an offer to purchase the selected products. VELOCEZZA reserves the right to accept, reject, cancel, or limit any order for any reason at our discretion.

Your order is not accepted until VELOCEZZA confirms acceptance. We must receive and process your payment before your order is confirmed. Please review your order carefully before submitting it, as we may not be able to accommodate cancellation or amendment requests once an order has been accepted or processed.

If we make changes to, decline, or cancel an order, we will attempt to notify you using the email address, billing address, or phone number provided at the time the order was placed.

Your purchases are subject to return or exchange only in accordance with our Refund Policy.

You represent and warrant that any products purchased from VELOCEZZA are for your own personal or household use and not for commercial resale, redistribution, or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, promotions, and product availability are subject to change without notice. The price charged for a product will be the price displayed at the time your order is placed and confirmed in your order confirmation email. Unless stated otherwise, posted prices do not include taxes, shipping, handling, customs duties, import fees, or other charges.

Prices shown on our online store may differ from prices offered by third-party websites, marketplaces, or other sales channels. From time to time, we may offer promotions that are subject to additional terms and conditions. If there is any conflict between promotional terms and these Terms, the promotional terms will apply for that specific offer.

You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all purchases made through our store. You also agree to promptly update your account and payment information, including your email address, card details, and expiration dates, so that we can complete transactions and contact you where needed.

You represent and warrant that:
(i) the payment information you provide is true, accurate, and complete;
(ii) you are authorized to use the payment method provided;
(iii) charges incurred by you will be honoured by your payment provider; and
(iv) you will pay all charges incurred at the posted prices, including shipping, handling, taxes, and any applicable fees.

SECTION 5 - SHIPPING AND DELIVERY

We are not responsible for shipping or delivery delays. Any delivery times provided are estimates only and are not guaranteed. Delays may occur due to shipping carriers, customs processing, high order volumes, weather, public holidays, or circumstances outside our control.

Once products are transferred to the carrier, title and risk of loss pass to you, unless otherwise required by applicable law.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to trademarks, brand names, logos, text, product descriptions, images, graphics, videos, audio, reviews, website design, layout, and overall presentation, are owned by VELOCEZZA, its affiliates, licensors, or service providers and are protected by applicable intellectual property laws.

These Terms allow you to use the Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, copy, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written permission.

Except as expressly stated in these Terms, nothing grants you any license, ownership right, or other interest in any intellectual property belonging to VELOCEZZA, Shopify, or any third party.

VELOCEZZA's names, logos, product names, service names, designs, and slogans are trademarks of VELOCEZZA or its affiliates or licensors. You must not use such trademarks without prior written permission from VELOCEZZA. Shopify's names, logos, product names, service names, designs, and slogans are trademarks of Shopify. All other trademarks appearing on the Services belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools, features, or services offered by third parties. These tools are provided for convenience, and we do not monitor, control, or have input over them.

You acknowledge and agree that such tools are provided "as is" and "as available" without warranties, representations, conditions, or endorsements of any kind. VELOCEZZA shall not be liable for any issues, losses, or damages arising from your use of optional third-party tools.

Your use of any third-party tools is entirely at your own risk and discretion. You should ensure you understand and agree to the terms provided by the relevant third-party provider.

Any new features, tools, or resources added to the Services in the future shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

The Services may include links, content, or features from third-party websites or services. We are not responsible for reviewing or evaluating the content, accuracy, policies, or practices of third-party websites.

If you choose to access third-party websites through links on our Services, you do so at your own risk. VELOCEZZA is not liable for any harm, loss, or damages related to your use of third-party websites, products, services, content, or resources.

Please review third-party policies carefully before engaging in any transaction. Any complaints, claims, questions, or concerns regarding third-party products or services should be directed to the relevant third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

VELOCEZZA is powered by Shopify, which helps us provide the Services to you. However, all purchases made through our store are made directly with VELOCEZZA.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and VELOCEZZA, including any injury, damage, loss, claim, or dispute resulting from purchased products or services. You expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your transactions with VELOCEZZA.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is handled in accordance with our Privacy Policy. Certain personal information may also be subject to Shopify's Privacy Policy.

By using the Services, you acknowledge that you have read and understood these privacy policies.

Because the Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide, improve, and secure the platform. Information you submit through the Services may be shared with Shopify and other service providers, including parties located in countries different from where you reside. Please review our Privacy Policy for more information on how VELOCEZZA, Shopify, and our partners use personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise provide ideas, suggestions, feedback, reviews, proposals, plans, or other content to us (collectively, "Feedback"), you grant VELOCEZZA a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, display, and otherwise exploit such Feedback in any medium for any purpose, including commercial use.

You represent and warrant that:
(i) you own or have all necessary rights to the Feedback;
(ii) you have disclosed any compensation or incentives received in connection with your Feedback; and
(iii) your Feedback complies with these Terms.

We are under no obligation to keep Feedback confidential, pay compensation for Feedback, or respond to Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine to be unlawful, offensive, threatening, defamatory, abusive, obscene, misleading, infringing, or otherwise objectionable.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or proprietary rights. You also agree that your Feedback will not contain viruses, malware, false information, or unlawful, abusive, or obscene material.

You are solely responsible for any Feedback you submit and its accuracy. VELOCEZZA assumes no liability for Feedback posted by you or any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on or within the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, offers, shipping charges, transit times, availability, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice, including after you have submitted your order.

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly:

(a) for any unlawful, fraudulent, or malicious purpose;
(b) to violate any international, national, federal, provincial, state, or local laws or regulations;
(c) to infringe upon or violate our intellectual property rights or the rights of others;
(d) to harass, abuse, insult, harm, defame, slander, intimidate, or discriminate against any person;
(e) to submit false or misleading information;
(f) to upload, transmit, or distribute unlawful, harmful, or objectionable material;
(g) to send spam, chain letters, junk mail, or unauthorized promotional material;
(h) to impersonate any person or entity; or
(i) to engage in conduct that restricts or interferes with anyone's use or enjoyment of the Services or may harm VELOCEZZA, Shopify, or users of the Services.

You also agree not to:

(a) upload or transmit viruses, malware, or harmful code;
(b) reproduce, duplicate, copy, sell, resell, scrape, or exploit any part of the Services;
(c) collect or track personal information of others;
(d) spam, phish, pharm, pretext, or engage in similar deceptive practices;
(e) use robots, spiders, scraping tools, automated systems, AI agents, or manual processes to access, copy, or monitor the Services without authorization; or
(f) interfere with, bypass, or circumvent security features, access controls, robot exclusion headers, or other protective measures.

We reserve the right to suspend, disable, or terminate your access to the Services at any time and without notice if we determine that you have violated these Terms.

SECTION 14 - AGENTS

14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with the Services. "Agent" means any software, system, tool, or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and can operate without direct human supervision.

14.2 No Agent may access, use, or interact with the Services unless it clearly identifies itself and operates in accordance with the requirements in Section 14.4. No Agent may access, use, or interact with the Services if we have requested that it stop doing so.

14.3 We may restrict, limit, block, or control whether and how any Agent accesses, uses, or interacts with the Services, including through technical measures.

14.4 Agents must:
(i) identify themselves in all HTTP/HTTPS requests by including the following in the user agent string: "Agent/[agent name]";
(ii) not conceal or disguise that access or interaction is being performed by an Agent, including by mimicking human behaviour or bypassing CAPTCHA systems;
(iii) respond truthfully to any prompt or question designed to determine whether interaction is from a human or automated system; and
(iv) not circumvent any measure intended to block, limit, modify, or control Agent access to the Services.

SECTION 15 - TERMINATION

We may terminate this agreement or your access to the Services, or any part of them, at our sole discretion at any time and without notice. You will remain responsible for all amounts due up to and including the date of termination.

The following sections will continue to apply after termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for general informational purposes only. We do not warrant the accuracy, completeness, reliability, or usefulness of such information. Any reliance you place on this information is strictly at your own risk.

EXCEPT AS EXPRESSLY STATED BY VELOCEZZA, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL VELOCEZZA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND.

THIS INCLUDES, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PURCHASED THROUGH THE SERVICES.

THIS LIMITATION APPLIES EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless VELOCEZZA, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, claims, or expenses, including reasonable attorneys' fees, arising out of or related to:

(1) your breach of these Terms of Service or any documents incorporated by reference;
(2) your violation of any law or the rights of a third party; or
(3) your access to or use of the Services.

We will notify you of any indemnifiable claim, provided that failure to promptly notify you will not relieve you of your obligations unless you are materially prejudiced. We may control the defence and settlement of such claims at your expense, including the choice of legal counsel, but we will not settle any claim requiring non-monetary obligations from you without your consent, which shall not be unreasonably withheld. You agree to cooperate in the defence of any indemnified claims.

SECTION 19 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall still be enforceable to the fullest extent permitted by applicable law. The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity or enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this site or in relation to the Services, constitute the entire agreement between you and VELOCEZZA and govern your use of the Services. They supersede any prior or contemporaneous agreements, communications, or proposals, whether oral or written, between you and us, including any prior versions of the Terms of Service.

Any ambiguity in the interpretation of these Terms shall not be construed against the drafting party.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent will be null and void.

We may transfer, assign, or delegate these Terms and our rights and obligations without your consent or prior notice.

SECTION 22 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide the Services shall be governed by and interpreted in accordance with the laws of England and Wales.

You and VELOCEZZA agree to submit to the venue and personal jurisdiction of the courts of England and Wales.

SECTION 23 - HEADINGS

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check this page periodically for changes.

Where required by applicable law, we will provide notice of material changes. Your continued use of or access to the Services after any changes are posted constitutes acceptance of those changes.